Areas of interest

Occupational Therapy Resource Page

Tunstall Healthcare is proud to announce that as of 1 April 2010 they are a confirmed provider of Personal Response Systems (PRS) for the Department of Veteran Affairs. Click here to request a PRS for your client.

This page is to provide you with an easy way of finding the information you need for your clients to make an informed choice of which provider to choose from.

Who is Tunstall Healthcare?

Tunstall are the global leader in telecare and assistive technology solutions and support thousands of clients Australia wide. Our solutions allow those who need additional care to live as independent life as possible, either in their own home or care facility.

When installed in the home, a Tunstall personal alarm puts the resident in quick and easy contact with a 24 hour response centre where the appropriate help can be organised for them. The Tunstall personal alarm also interfaces with a range of other solutions for supported independence.

Read more about Tunstall here

Please find below a brief outline of the available alarms:

Connect+

This top of the range alarm offers a host of additional features that build upon those offered in the T400. The combination of contemporary design and market leading functionality results in an extremely reliable, flexible and future-proofed product that can support an ever widening range of health and social care needs. The gem pendant can be worn around the neck, on a clip or wrist strap and is water resistant. Working over 50 meters in range the pendant can also include an easy-press adapter for clients with dexterity concerns.

Key features of the Connect+ include:

VoIP enabled; the Connect+ can interface with voice-over IP in place of analogue phone lines if necessary. It can also work over GSM mobile lines.
Critical Visits Management; enables an alert to be raised if a carer has not made and confirmed a scheduled visit to the client’s home
Message/Medication reminder facility; reminds the user about key information such as medication times, through the use of automatic reminders messages that require user confirmation for added peace of mind.
User recordable messages; allows messages to be recorded and used as fixed phrases for reassurance and/or reminders. For example, family members/carers could program a reminder using a voice that is familiar to the client, reminding them to stay warm during winter, or that it is time for lunch.
Automatic audible alerts; alerts the client to mains and telephone line failure/resumption with a visual or audible signal, rather than just beeping to signal an alert.
Ability to signal a “beep”; if the client is unable to speak but is conscious they can press their pendant to signal to the monitoring centre that they need assistance. For example, 1 beep for yes, 2 beeps for no. This helps to quickly establish what assistance the clients needs in situations where speech is difficult.

For more information and features on the Connect+ click here

Tunstall T400 Alarm

The Tunstall T400 alarm is very popular and has been the market leading product over the past few years, the T400 now represents the standard model offering telecare providers with a very simple to use telecare home alarm that is compatible with Tunstall’s large range of telecare sensors.

Key features of the T400 include:

Back-up battery monitoring; automatically reported to the response centre
Periodic calls; an automatic test call can be set up to ensure the alarm is working to full capacity
Intelligent speech switching; ensures the best quality of speech depending on how the alarm was generated.
Water resistant pendant
Away mode button
Hardwired input
Long range pendant up to 50 meters
Telephone answering with personal trigger
Audible warning alerts
Powered by a lithium battery allowing up to five years life.

For more information and features on the Tunstall T400 click here

Unique benefits of using Tunstall Healthcare:

After Hours GP available exclusive to Tunstall Healthcare

Tunstall, through our business relationship with Family Care Medical Services, are now able to offer clients in South East Queensland, West and North Sydney the option of after hour’s in-home GP visit. Any Tunstall client in these areas who has a GP subscribing to Family Care Medical Services can be bulk billed if they are:

Pensioners
Health care card holders
Veterans Affairs
Family Care Friendly Society members
Calling for a child under 16 years of age

Reports can be provided to OT’s

If you are an OT and you require status updates on your clients, including hospital visits, emergency assistance calls or just updates on the when the clients alarm has been installed please let us know. We are happy to provide you with this information if you need.

Exceptional Customer Service

At Tunstall we treat customers the way we would want to be treated; we provide the best solution to the customer at all times; including quality, reliable products and excellent services. We are customer focused; we are flexible in our solution, always striving to meet customer’s needs.

Our team always listens and treat clients with respect, empathy and courtesy. We do everything we can to help our clients, many of them just call in to say ‘Hello’ and have gotten to know our response team, we enjoy reading their letters and hearing their stories.

Customised solutions

Our engineers may be able to custom design a solution if you have a client with specific special care needs so please call us if you would like to chat about any unique solutions.

Contact Tunstall on 1300 760 333 or email Kirsty (Marketing Coordinator) at kirsty.skene@tunstallap.com